2.10 How to use existing blocks in other conversation

2.10 How to use existing blocks in other conversation

Building a bot can sometimes be a hectic task, the platform provides you with a variety of functionalities to make it this process as simple and easy as possible.

Many a times there is a need to use a particular conversation block multiple times in the same or another conversation module. Therefore the platform provides you two ways in which you can replicate an existing block and use it multiple times in the conversation flows.

  1. Message Templates
    The first way is to create a message template. Please refer to Chapter 3.06 How to create Template Messages to know how to create message templates.
  1. Copy and Paste
    Another way to replicate existing blocks is simple copy and paste. You can simply copy any block by clicking on the copy button on the right side of each block as shown in the image below.



    The conversation block will be copied and now can be pasted in any conversation module by choosing the 'Paste copied block' blockas shown in the image below.



    The copy and paste feature can be used to copy all the blocks.

Hope this make it easier for you to create your own bot!








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