2.07 How to make API calls through the platform
'
Rest API' block in the
Chat Flow > Conversations tab can be used to make API calls to external systems without having to write any code.

Rest API block enables the feature of pushing data gathered from the bot directly to the brand CRM in real time. Following are the simple steps for integrating APIs :
Step 1 : Enter your lead submission API URL
Step 2 : Add query params. Values for query params can be added in the for of properties so that the data collected on the bot gets pushed in the brand CRM.
Note : If you want to utilise the return value of your API, then you should use custom code for API integrations.
We will talk about Custom Code in the Chapter 2.11 How to create custom codes.
Hope this helps you push data collected on bot in your CRM, to take immediate actions!
Related Articles
[Configure: Chat Flow: Conversations] Rest API
'Rest API' block in the Chat Flow > Conversations tab can be used to make API calls to external systems without having to write any code. Rest API block enables the feature of pushing data gathered from the bot directly to the brand CRM in real time. ...
5.04 How to integrate your brand CRM with the platform
Morph.ai lets you to integrate your brand CRM with the platform and push data collected on the bot to your CRM in real time which helps you to monitor the performance of the bot. You can integrate your CRM with the platform in the Settings tab by ...
2.08 How to send Email/SMS from the platform
The platform provides some additional functionalities to send out email and SMS to the users, which can be explored by clicking on More block in Chat Flow > Conversations tab. How to send Email? Click on the Send Email Block, the following window ...
5.03 How to pass leads to CRM
Morph.ai lets you push data collected on the bot to your CRM in real time, that helps you to monitor the performance of the bot . You can pass your leads to CRM using the Rest API block in the Chat Flow > Conversations tab. For more details you can ...
[WhatsApp] WhatsApp Business Account Activation Process
Get your business approved on WhatsApp This is done by submitting the Business Approval application on Morph.ai. You can find the link to it and more details in your logged in account at https://app.morph.ai/#home WhatsApp Number Activation Once we ...