[Configure: Chat Flow: Conversations] Code

[Configure: Chat Flow: Conversations] Code

When do we need a custom code?

Custom code block can be used for the complex use cases where the other blocks on the platform are not able to satisfy the use case. Custom codes provide flexibility to the brand to create additional functionalities which may not be already present on the platform.

How to create Custom Code?

Custom code can be created in the Chat Flow > Conversations tab. You can click on 'Code' block to to build your new code.



Custom code can be written in following languages
  1. Java

  2. Python


Click here to get more details/support for building your code.


    • Related Articles

    • [Configure: Chat Flow] Conversations

      A Conversation is base unit that holds individual parts of the complete chat flow. Multiple conversations interconnect to form an automated flow of chat. As the chat flow of a bot develops over time, it can easily become complicated with multiple ...

    • [Configure: Chat Flow: Conversations] Rest API

      'Rest API' block in the Chat Flow > Conversations tab can be used to make API calls to external systems without having to write any code. Rest API block enables the feature of pushing data gathered from the bot directly to the brand CRM in real time. ...

    • [Configure: Chat Flow: Conversations] Send SMS

      The platform provides some additional functionalities to send out email and SMS to the users, which can be explored by clicking on More block in Chat Flow > Conversations tab. Similar to emails, you can also send out SMSs from the platform. Click on ...

    • [Configure: Chat Flow: Conversations] Integrate CRM

      Morph.ai lets you to integrate your brand CRM with the platform and push data collected on the bot to your CRM in real time which helps you to monitor the performance of the bot.  You can pass your leads to CRM using the Integrate CRM block in the ...

    • [Configure: Chat Flow: Conversations] Send Email

      The platform provides some additional functionalities to send out email and SMS to the users, which can be explored by clicking on More block in Chat Flow > Conversations tab. ​ How to send Email? Click on the Send Email Block, the following window ...