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Morph.ai - Introduction
Morph.ai is a chat based intelligent marketing automation tool that helps businesses leverage chat as a marketing channel. It is an integrated set of modules and analytics that help you manage the entire customer journey. Creating a bot on the Morph ...
2.01 How to create a chatbot - Introduction
The first and the foremost step in bot design is to create the conversational modules that are interconnected to each other. One can jump from one conversation to another, hence creating an automated flow. Conversation modules can be created in Chat ...
4.01 How to test your bot and Go live - Introduction
Once all the conversation flows have been created and workflows have been defined, you are ready to deploy your bot and test out the flows just to be sure that all the conversations are working fine and the user details collected have been saved ...
5.01 How to monitor your bot regularly - Introduction
This chapter will give you a brief of the ways by which you can monitor the activities on the bot. Now that your bot is live and running, you can keep a check on the conversations happening on the bot. Audience Tab Acts as a mini CRM which lists all ...
3.01 How to Follow up, Reengage and Nurture your audience - Introduction
One of the most powerful aspects of the Morph platform is nurturing/follow ups. Follow ups help us to reinitiate chat with the users and keep them engaged on the bot. How to create a segment?Before creating the follow ups you need to define the ...