[Configure: Chat Flow] Subscriptions

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• [Configure: Chat Flow] Conversations

  A Conversation is base unit that holds individual parts of the complete chat flow. Multiple conversations interconnect to form an automated flow of chat. As the chat flow of a bot develops over time, it can easily become complicated with multiple ...

• [Configure: Chat Flow] Properties

  What is a property? The core purpose of the bot is to collect information from the user and keep track of user preferences and requirements. The pieces of information like Phone Numbers. Email IDs , date of Birth and many more, that are shared by the ...

• [Configure: Chat Flow] FAQs

  Morph.ai platform helps you create an intelligent bot, that can understand users responses and provide relevant replies. One of the ways to make the bot more intelligent is integrating some of the frequently asked questions along with predefined ...

• [Configure: Chat Flow: Conversations] Code

  When do we need a custom code? Custom code block can be used for the complex use cases where the other blocks on the platform are not able to satisfy the use case. Custom codes provide flexibility to the brand to create additional functionalities ...

• [Configure: Chat Flow] Message templates

  A message template is one of the multi-utility feature on the Morph.ai platform that not only makes your work easy by helping you to create a message block and save it as a template that can be used in any conversation, but also used for raising ...