Chapter 3 : How to follow up, Reengage and Nurture your audience
3.06 How to create Template Messages
A message template is one of the multi-utility feature on the Morph.ai platform that not only makes your work easy, but is also used for raising request with WhatsApp for post session approvals. As the name suggests, we can create a message block ...
3.05 How to set up conditional follow-ups
What are Workflows? Morph.ai platform provides a uniques feature name 'Workflows' that are intelligently timed follow up messages that can be used to boost the customers interest in the brand offerings. Workflow are automated conditional follow-up ...
3.03 What are the WhatsApp/Facebook Policies for 24 hour limit
Morph.ai is very cautious when it comes to abiding by the Facebook/WhatsApp Compliances. We strictly follow Facebook/WhatsApp guidelines for both Announce and Workflows. Facebook lays specific rules that need to be followed while sharing promotional ...
3.04 How to create announcements/broadcast
What is Announcement? Announce is one of the best marketing tools to share content with users, engaging your subscribers and reveal their needs and interests. This feature gives you a chance to start a dialogue with your subscribers instantly. ...
3.02 How to create a segment
What is a segment? A segment is list of users that can be grouped together based on certain conditions. This segment entity can be used as a target audience for sending Announcements/broadcasts and Workflows. How to create a segment? A segment can be ...
3.01 How to Follow up, Reengage and Nurture your audience - Introduction
One of the most powerful aspects of the Morph platform is nurturing/follow ups. Follow ups help us to reinitiate chat with the users and keep them engaged on the bot. How to create a segment?Before creating the follow ups you need to define the ...