Chapter 4 : How to test your bot and Go live
4.05 How to use Live chat?
What is Morph Messenger (Website Live Chat)? Live chat is a tool to engage, support and retain customers and provide real-time assistance to website visitors. Many business owners see live chat as yet another tool, just like email or phone, that can ...
4.04 How to test your bot
Testing your bot is one of the most important step before going live. It is important to maintain a good user experience on the bot and therefore the bot needs to be tested for all the break points and end points. Before going live with the bot, you ...
4.03 How to bring users to the bot
There can be multiple ways to bring the user to the bot- Facebook ads, Email/SMS campaigns or Google ads. Based on the source, the platform provides you two ways for attracting new customers and communicating with your existing audience on the bot. ...
4.02 How to deploy your bot
The deployment process is made simple my the Morph.ai platform. It is divided into two sections, Source and Channel. Channel Channel tab lets you choose the channel through which you want to reach out to the users. You can either interact with your ...
4.01 How to test your bot and Go live - Introduction
Once all the conversation flows have been created and workflows have been defined, you are ready to deploy your bot and test out the flows just to be sure that all the conversations are working fine and the user details collected have been saved ...