2.11 How to create custom codes

2.11 How to create custom codes

When do we need a custom code?

Custom code module can be used for the complex use cases where the modules in the platform are not able to satisfy the use case. Custom codes provide flexibility to the brand to create additional functionalities which may not be already present on the platform.

How to create Custom Code?

Custom code can be created in the Chat Flow > Conversations tab. You can click on 'Code' block to to build your new code.



Custom code can be written in following languages
  1. Java

  2. Python


Click here to get more details/support for building your code.


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